Bus Users is a UK registered charity, headed up by a senior management team and an elected Board.


President - Dr Caroline Cahm MBE PhD

Caroline is a tireless campaigner for bus and coach passengers and helped found the National Federation of Bus Users, now Bus Users UK. In 1995, Caroline was awarded an MBE for services to public transport.

Chair – Ben Colson MBE

A former bus operator and winner of the UK Bus Awards Lifetime Achievement Award, Ben is a passionate advocate on community transport issues

Vice-Chair - Jeff Anderson

Jeff is active in his local area of East Anglia in promoting the concerns of bus passengers and helps to set up new branches of Bus Users UK.

Board Member — Harry Barker

Harry is a passionate supporter of improved public transport and is actively involved with RELBUS, the bus users group that campaigns for better rural buses.

Board Member – Hugh Jaeger

Hugh is an active campaigner for bus services and Chair of Bus Users Oxford. He is extensively involved in Your Bus Matters and Catch the Bus Week events.

Board Member - Jennie Martin

Jennie works extensively with government and transport bodies and is a keen advocate for equitable transport provision that serves all sectors of society.