Making a complaint Join the campaign

Part-time Central Support Administrator needed for London-based team

Bus Users has an opportunity for someone to work 3 days per week in the Chief Executive’s team, managing a varied workload of policy support, public events, complaints analysis and a range of other tasks that help resolve passenger problems with public transport.

We are looking for someone to start asap. You will need to be IT literate, especially in Excel, with experience  of general administration, along with the ability to work as part of a team but also be happy to work unsupervised sometimes and have a logical, flexible approach.

In return we offer 25 days’ annual leave plus bank holidays (pro rata), central London location, tailored training and a starting salary of circa £16,100pa (pro rata) for the right candidate.

If you'd like to work for an organisation that places great importance on a good work/life balance, then please send your CV and covering letter to

Bus Users values diversity and inclusion and wants to attract the best people, regardless of age, ethnicity, sexual orientation, gender, disability, social status or religious beliefs. We are also a Time for Change champion and provide a supportive and caring environment for all.

Closing date for applications is 30th March 2017

Interviews will be held, in London, on 12th April 2017 - unfortunately this is the only day available for interviews so we will endeavour to give as much notice as possible.

Bus Users Chair moving on to new role

17th March 2017

Norman Baker is to become MD of Brighton bus operator the Big Lemon

Read more

Perrymans takeover of Scottish Borders services imminent

15th March 2017

West Coast Motors in advanced stages of talks with First Scotland East

Read more

West Coast Motors in talks over Scottish Borders bus services

15th March 2017

Bus Users calls for passenger consultation over proposed sale of services

Read more