Think again, take the bus!

Think again, take the bus!

Satisfaction levels are up across the board according to Passenger Focus’s most recent Bus Passenger Survey.  For Catch the Bus Week, we’ve taken a look at the top reasons for taking the bus according to the people who actually use it:

Good value

While satisfaction levels with value for money might be relatively low, they’ve also shown the greatest increase from 54% to 61%. Most journeys are pretty much door-to-door so you don’t have to trek to and from the railway station, and there are no hidden costs like parking, road tax and insurance.  If you can plan your journey with daily or weekly tickets, then the bus really can’t be beaten on value for money.

You wait ages for a bus…

Satisfaction with punctuality saw the second highest increase from 70% to 76%. And given that the majority of delays are beyond the control of the bus companies or even the bus driver, imagine what could be achieved with a few traffic priority measures? Filtered traffic lights, better access to bus stations and dedicated bus lanes have all been shown to have a huge impact on passenger waiting times.

Getting there

Satisfaction with actual journey times, already at a healthy 85%, rose to 86% in this year’s survey. With buses providing vital access to work, health services and education, knowing you can rely on your journey time is one less thing to worry about.

Good all rounder

Overall satisfaction levels with bus journeys are up from 84% to 88%. Buses are environmentally friendly, social and they relieve congestion on roads and in town centres. Add to this the regular exercise and fresh air you get by walking to the bus stop and the fact that most bus passengers use the journey home to relax and unwind, and it’s easy to see why so many people are satisfied with the bus.

Claire Walters, Chief Executive of Bus Users said: “Catch the Bus Week is a great opportunity to spread the word about the benefits of bus travel. It’s not only good for the people who use the bus but it has a knock-on effect for all of us by reducing traffic, bringing people together and making all our lives just that little bit better.”

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