At Bus Users UK our mission is to champion the interests of bus and coach users and campaign for better bus and coach services.


What we do

At Bus Users UK we champion the interests of passengers by:

  • Giving passengers a voice
  • Working with operators to resolve complaints
  • Hosting Your Bus Matters events
  • Campaigning on issues affecting bus users
  • Promoting better standards in services
  • Consulting with central and local government
  • Conducting ‘mystery passenger’ journeys

Click here to find out how you can support our work