Bus Users UK champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.
Bus Users UK is a non-profit organisation. We work on behalf of all bus users and you can support this work by becoming a supporter.Find out more
Making a complaint
If you've already complained to a bus operator and they've failed to give you a satisfactory response, Bus Users UK could help.Make a complaint
Bus User News issue 2
In this edition of Bus User News we look at the ruling from the Supreme Court over wheelchair access on buses, examine the environmental credential of buses, and update you on all the latest passenger news from across the sectorBus User News Jan 2017
Frequently asked questions
Many thanks for all your help and advice, it has been invaluable and very gratefully received.