Bus Users UK champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.
Bus Users UK is a non-profit organisation. We work on behalf of all bus users and you can support this work by becoming a member.Find out more
Making a complaint
If you've already complained to a bus operator and they've failed to give you a satisfactory response, Bus Users UK could help.Make a complaint
Bus cuts - the real impact
Savage bus cuts in her village have prompted one long-time bus user to write an open letter to her local council. In it, she explains the devastating impact these cuts are having on the lives of her family and the wider community.Bus Users' Blog
Frequently asked questions
Many thanks for all your help and advice, it has been invaluable and very gratefully received.