Bus Users UK champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.
Bus Users UK is a non-profit organisation. We work on behalf of all bus users and you can support this work by becoming a member.Find out more
Making a complaint
If you've already complained to a bus operator and they've failed to give you a satisfactory response, Bus Users UK could help.Make a complaint
Why don't we stay out of bus lanes?
They've been around since the 1960s yet they continue to cause outrage among motorists and in the media. Claire Walters questions our attitude towards bus lanes in her latest blog.Bus Users' Blog
Frequently asked questions
Many thanks for all your help and advice, it has been invaluable and very gratefully received.