Bus Users UK champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.
Bus Users UK is a non-profit organisation. We work on behalf of all bus users and you can support this work by becoming a member.Find out more
Making a complaint
If you've already complained to a bus operator and they've failed to give you a satisfactory response, Bus Users UK could help.Make a complaint
What passengers really want
In the latest edition of Bus User magazine we spend the day with a bus compliance officer, take a look at bikes on buses, find out what the industry is doing to support wheelchair users and passengers with mental health issues, and talk to operators about the benefits of working with Bus Users.Bus User magazine
Frequently asked questions
Many thanks for all your help and advice, it has been invaluable and very gratefully received.