Bus Users UK champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.
Bus Users UK is a non-profit organisation. We work on behalf of all bus users and you can support this work by becoming a supporter.Find out more
Making a complaint
If you've already complained to a bus operator and they've failed to give you a satisfactory response, Bus Users UK could help.Make a complaint
Bus User News issue 3
In the latest Bus User News we look at the value of consulting with passengers, the impact greener bus technology can have on passenger numbers and an update on the Buses Bill, and we bring you the latest passenger news from across the sectorBus User News issue 3
Frequently asked questions
Many thanks for all your help and advice, it has been invaluable and very gratefully received.